The LEGO Group has always been known for high quality customer service. In the rare case when a set is missing a piece, they’ll sent you a replacement. If you break a piece, they’ll send you a replacement. Today in the age of the internet, this process is mostly handled online with typical corporate anonymity. Sure, you can still call customer service and (eventually) speak to a real person that will give their first name. But there was a time when Susan Williams singlehandedly represented consumer services in North America. During the late 1970s to early 1990s, thousands and thousands of parents and children had the experience of receiving a personal reply from Susan. These letters from Susan were so meaningful to some customers that she would occasionally receive Valentine’s cards or Christmas cards from appreciative customers. Some children even carried on a multiyear correspondence with Susan! It was reported that...

Next up on our reviews of the LEGO DREAMZzz sets, we’ll be checking the Dream Village (40657). It’s one of the smaller sets in the wave coming in at 434 pieces and it retails for $29.99. Minifigures The set does include a minifigure of Jayden. He has on his usual purple pajama set with the unicorn printing on the torso. His double-sided head shows him having braces with one side of his head sleeping. There is also three Dreamlings in this set, the Blacksmith, Baker, and Wizard. The Blacksmith has a full beard going on along with long slicked back hair tied up in the back. His accessory is a hammer. The Baker has on a toque which is the white chef’s hat. His accessory is a whisk. Lastly, we have the Wizard who also has a full beard but in white. He also has the blue wizard hat that we’ve...

Mc Heller Building by Max Braun - the original micropolis building August 17th is Micropolis Day! On this day in 2008, Max Braun first introduced the Micropolis concept to his local LUG, TwinLUG, and the standard was created. This year, 2023, marks the 15-year anniversary of the creation of the Micropolis standard. Inspired by the Utopolis Micro City work of Michel Labelle, as seen in Issue 2 of BrickJournal, Max wanted to create a standard that encouraged people to collaboratively build a micro-city. The Micropolis standard is based on four modules (16x16 studs) connected together to create a city block (32x32 studs). These are then connected to other modules or blocks to form a city. New parts and the introduction of lighting have seen some minor changes to the standard, but it is still recognisable in its current format. Details of the Micropolis standard can be found on the TwinLUG website....

If you want to pre-order the new LEGO 2023 Advent Calendars, Amazon has all of them up at this time, minus Star Wars. All of them will be released on September 1. There’s no VIP points here but if you have the Amazon Prime Visa, you can get some cash back on your purchase. LEGO City (60381) – $34.99 LEGO Friends (41758) – $34.99 LEGO Harry Potter (76418) – $44.99 LEGO Harry Potter (76418) – $44.99 As an Amazon Affiliate, I earn from qualifying purchases. The post LEGO 2023 Advent Calendars Available for Pre-Order on Amazon appeared first on The Brick Fan. Original linkOriginal author: Allen "Tormentalous" Tran

The LEGO Fantasy Adventure Ride (5007489) is now available to be redeemed on the LEGO VIP Rewards Center. Like with the previous ones, it costs 2,400 points and you have 60 days to use it during your next checkout. The post LEGO Fantasy Adventure Ride (5007489) Now Available in Rewards Center appeared first on The Brick Fan. Original linkOriginal author: Allen "Tormentalous" Tran

Today we’re taking a look at LEGO Icons Tranquil Garden 10315. We initially wanted to build this set in the most un-tranquil-like places you could possibly imagine. Think… during a root canal at the dentist’s office, in line at the DMV, or whilst stepping on a LEGO brick barefoot. All places where you would need a little extra tranquility, right? But my journeys took me to an unexpected place where I couldn’t resist building this set. A place so tranquil that the set nearly built itself. Come with me to Canada—the land of moose, maple syrup, and that extra “u”that Canadians add to words for no apparent reason. That’s right, folks, pack your poutine and let’s head to the Great White North. La Belle Province Welcome to Montreal, Quebec, home to the Canadiens hockey team, the world’s best brisket sandwiches, and the lovely Botanical Gardens near the famous 1976 Olympic Park....

The Chameleon by Jimmi-DK is the latest project to achieve 10,000 supporters on LEGO Ideas. The 259 piece build features a brick-built juvenile veiled chameleon that has moveable legs and tail. The project joins “Big Boy” Locomotive, Retro Arcade, Spartan Helmet of Leonidas, Alfa Romeo Giulietta Spider, The Muppet Show, Red Bull Racing F1 Team RB18 1:12, Scooby Doo Mystery Machine, Western River Steamboat, Dreamwork’s Shrek Swamp, Asterix & Obelix, Venice, Stilt House, Red Bull RB18, Trojan Horse, Red Dwarf: Sleeping Quarters, TaleSpin Seaduck Meeting Seagull, Stud Lane Book Nook, Minifigure Gumball Machine, Greenhouse, Yu-Gi-Oh! Card Box: Dark Magician vs Blue-Eyes White Dragon, Phineas and Ferb Doofenshmirtz Evil Inc., Mister Rogers’ Neighborhood, Taylor Swift “Lover House”, The Motograph, Taylor Swift’s Lover House, Disney’s Phineas and Ferb: Perry the Platypus/Agent P, Flying Scotsman – LNER Class A3 4472 4-6-2 Pacific Steam Locomotive, Jumanji Game Board, Kerbal Space Program – Modular Ship System,...

LEGO has officially revealed the next LEGO Ideas set to come to store shelves with The Insect Collection (21342). Releasing on September 4 for VIPs/Insiders, the set has 1,111 pieces and will retail for $79.99. The set will feature a few insects along with their respective stands which include the blue morpho butterfly, honeybee, Hercules beetle, Chinese Mantis, and seven-spotted ladybug. There will also be a new Green Noise playlist that you can listen to while building the set. LEGO® IDEAS THE INSECT COLLECTION – CAMPAIGN PRODUCT PRESS RELEASE Unveiling the LEGO® Green Noise Playlist: The LEGO Group launches Green Noise Playlist to celebrate an unbug-lieveable new set • Introducing the LEGO® Ideas The Insect Collection, originally conceived by LEGO fan José Maria, from Spain. • To celebrate the launch, the LEGO Group unveils Green Noise, a new nature-inspired ASMR playlist with LEGO clicks and sounds reimagined as the unique sounds...

Today’s guest article comes from R.R. Slugger, a LEGO enthusiast and video creator who talks about his hands-on experience collecting every LEGO Space set released in the 1990s—including Rock Raiders. Rock Raiders Is a LEGO Space Theme I wear my love for LEGO Rock Raiders on my sleeve; to me, it really was the culmination of the evolution of LEGO Space in the 1990s. Released just before the turn of the century, Rock Raiders was a series that both signalled what was on the horizon for The LEGO Group while also waving farewell to its 90s Space compatriots of the previous decade. Never has this throughline been more evident to me than during these past few months when I started making a conscious effort to collect every single LEGO Space set produced in the 1990s. As I was going through and creating my list, however, I noticed that Rock Raiders was...

LEGO has announced a new program launching on August 21 called LEGO Insiders replaces the existing LEGO VIP Program and rewards you for playing. You can consolidate your LEGO accounts into one single account and everything will transfer over to LEGO Insiders, including VIP points. Your existing points are not going away. They will be rolled over to the new program. Fans can earn points by participating in activities, purchasing sets on LEGO.com, in participating LEGO Stores, and in Target in the USA. Members can now also earn points by registering previously purchased sets via the unique QR code on the building instructions and cataloguing them on their account. Points can be spent in the LEGO Insiders Reward Center for discounts on sets, member-only merchandise, sweepstakes entries (in select countries) for cool collectibles, and more. Some of the perks include early access to sets, exclusive content, digital family fun, play ideas...